Manufacturing Quality Manager Job

​Primary location: Carson, California 
Relocation offered: No 
Employment status: Full-Time 
Travel: <10% 
Non-compete: No 

The estimated base salary range for this role is $90,000.00 to $120,000.00 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at Arktura LLC, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.  Arktura LLC is a widely published company headquartered in a fast-paced design office and manufacturing facility in Los Angeles, CA. We design, develop, and manufacture a variety of façade systems, interior wall and ceiling systems, custom art installations on a full range of state-of-the-art equipment, in our 100,000 sf facility.

Working at Arktura is the best! Benefits include 401k with employee match, robust health care options, paid time off and professional development. We have a casual dress code, free snacks, and quarterly events! As a company, we love to engage in community service activities with our local organizations. We provide access to 100’s of discounts, specialty savings and voluntary benefits through LifeMart such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare We support Employee Resource Groups created to connect employees with common interests to promote inclusion and provide perspective.

We are currently seeking a highly organized, proactive and energetic Quality Manager to join our team of architects, designers, engineers, machinists and software developers at our headquarters in Los Angeles. This is role is not remote, applicants must be Los Angeles based.

Responsible for day-to-day tactical leadership of the Quality department to execute the defined Strategic Quality Plan in conjunction with Quality functional leadership. Provides quality assurance support to customers, suppliers, partners and internal manufacturing departments. Leads continuous improvement activities in targeted areas. Ensures compliance to quality standards as it relates to the inspection environment. Oversees the inspection of incoming and assembled parts as well as the day-to-day supervision of employees within QC. Acts as primary contact point for department problem resolution. Coordinates with all functional and service groups to meet customer requirements. Drives performance to achieve or exceed financial plans and strategic goals. Leverages resources and motivates personnel to create high performance culture.

What’s in it for you!

• Be a trusted partner to the business
• Networking and Relationship Building
• Ability to be innovative and strategic
• Manage Safety projects and initiatives
• Dedicated training and development to help you grow in your role and beyond
• Collaboration and an open friendly team environment.

What you’ll do

• Work with General Manager, Supervisors and Team Lead to evaluate product acceptability against production quality standards.
• Leading continuous improvement programs within operations according to Lean and Six Sigma methodology
• Maintaining prompt and thorough RCA (Root Cause Analysis) of internal Quality deviations with a strong emphasis on corrective and preventative actions
• Prioritizing the review of field / customer-based issues / incidents, especially those where the charging service is interrupted, performing in-depth forensic analysis to determine the root cause.
• Preparing internal & external Quality report / documentation; including times lines, analysis, recommendations etc.
• Quantifying the "Cost of Poor Quality", using this as evidence to support the Quality plan.
• Identifying, authoring, and deploying QBP’s (Quality Best Practices) across all aspects of the organization
• Provide training on all aspects of Quality Engineering, with a focus on RCA.
• Preparing & Leading integrated ISO audits and similar standards including systems.
• Creates project plans and guides team members to complete project in a timely manner
• Oversees processes to ensure leadership’s awareness of compliance issues, activities, and federal, state and local regulatory activities that affect technical and quality compliance
• Performs all assigned duties in compliance with internal SOP’s and external regulations
• Develops monitoring processes (e.g.: trending and tracking of errors, inspection findings, and internal audit results) to review and analyze data to determine if modifications or additions to the current QA program are necessary and creates recommendations to ensure organizational compliance
• Develops measurement systems based on quality assessment tools and practices, and manages the data
• Institute’s quality management processes for the company through technical training and education programs and materials

What will make you successful

• B.S. degree in Engineering, Quality Control or equivalent years of relevant experience.
• Minimum of 5 years of QC managerial experience within the metal manufacturing industry
• Experience with Quality Management System implementation, Total Quality Management and/or additional quality processes.
• Candidate should possess advanced knowledge of OSHA laws and best-in-class Safety techniques and processes.
• Experience with the application of Lean methodologies
• Experience with 5 Why Root Cause Methodology
• Experience leading a strong culture initiative in regards to Quality practices
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.

What will make you stand out

• Minimum of 5 years of QC managerial experience within the metal manufacturing industry
• Prior experience implementing a Quality Management System (ISO)
• Familiarity with Aesthetic Quality Standards

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

1.    Office Environment – This position operates in a professional office environment and is not exposed to adverse environmental conditions.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. No PPE is required.

2.    Plant Environment – This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools and other obstacles; intermittent loud noises; and dusty or dirty conditions.  Required PPE includes Hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection.

Why should you join Arktura LLC, a subsidiary of Armstrong World Industries?

About Arktura LLC

At Arktura, we make design happen. Creativity, expert knowledge and cutting-edge technology shape everything we do whether it's exploring form and function in our standard architectural product, adapting our pre-configured architectural systems to meet project needs, or partnering with clients through our Solutions Studio. Our multidisciplinary team brings together architects, designers, programmers, engineers and artists with a deep understanding of the creative process. We use our collective ingenuity to bridge the gaps between design intent and manufacturing capabilities, creating proprietary software and machinery to meet evolving demands.

Please visit our website at www.arktura.com to learn more about us. 

About Armstrong World Industries, Inc.

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow. We are committed to:

Engaging a diverse, purpose-driven workforce; Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet; Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play; Being a catalyst for change with all of our stakeholders; and Making a positive difference in the environments and communities we impact.

About the location (Carson, CA)

Carson is a city in the South Bay and the Harbor regions of Los Angeles County, California, located 13 miles south of downtown Los Angeles.  Carson is a thriving, diverse, destination city - a great place to live, work and play with an unlimited future.  While Carson is well known as an industrial center with unparalleled access to transportation and the Pacific Rim, it is also a culturally diverse community that is an attractive place to live and work. The city has more than 120 acres of park land divided into 12 parks, 2 mini-parks and sports/recreational facilities that include 3 swimming pools, a boxing center, a state-of-the art sports complex and the Carson Community Center. 

Arktura LLC is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at talentacquisition@armstrongceilings.com and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!