Share this Job

Logistics Coordinator Job

DATE: Jan 4, 2023

LOCATION: Hilliard, Ohio, United States, 43026

Company: Armstrong World Industries

​Primary location: Hilliard, Ohio 
Relocation offered: No 
Employment status: Full-Time
Travel: 5% 
Non-compete: No 
Pay grade:  

The estimated base salary range for this role is $45,000.00 to $58,000.00 per year.  

Individual pay is based upon location, skills and expertise, experience and other relevant factors


Job Output         

Under the supervision of the Logistics Manager, this position is responsible for planning and coordinating the flow of work tasks to effectively execute outbound shipments from the Hilliard, OH distribution center.  This position is also responsible for executing activities necessary for the efficient operations of other outbound, inbound, and internal warehouse operations. 


Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Ensure own safe performance of all work and influence team safety through adherence to all regulatory requirements and plant safety policies. 
  • Plan work tasks for shipping team for the next workday based on current team strategy and considering variables and conditions, such as crewing, shipping volume, product availability, carrier availability, inbound shipments, other shipping tasks, etc.
  • Perform tasks as the Scale and SAP key user for shipping, including: Verify and release shipments for loading; assign dock doors in system; confirm completed shipments; resolve interface errors from and to SAP; investigate and resolve allocation shortages, assist DC team with Scale and SAP issues; perform system inventory reconciliation and resolve all differences.
  • Execute outbound flow of finished stock shipments to other Armstrong DCs by: Creating shipments in SAP for all inter-DC loads; maintaining shuttle schedule; monitoring shuttle capacity; adding or removing shuttles as needed to maintain open shuttles without over shipping to a DC.
  • Manage all transportation-related work for the plant, which includes: Coordination with corporate Transportation, Customer Focus, and carriers to ensure all shipment needs are met; check in drivers explaining all safety and loading procedures; assigning dock doors; communicate trailer needs to yard jockey
  • Deliver a high level of customer service by: promptly communicating any outbound shipment issues to Customer Focus Center; assisting Customer Focus Center with questions and issues related to shipping; alerting DC team to any requirements for outbound shipments, such as special stacking or labeling requirements; monitor and maintain Hilliard DC Shipping capacity and work with Customer Focus Center to resolve any over-capacity issues
  • Effectively manage other warehouse and shipping work, including:  Prepare shipping paperwork for all non-system shipments from Hilliard; process and track all customer returns in SAP and other plant systems; coordinate inbound deliveries with DC team; collaborate with Team leader and DC team to improve processes; maintain organized filing system for all shipping paperwork; maintain office supplies for the shipping office; prepare and maintain standard work for assigned work tasks.


Education and/or Experience                                                                 

  • High School Diploma
  • 2-5 years of experience in warehouse or shipping environment


Required Qualifications                                                              

  • Excellent communication (both written and verbal)
  • Basic computer proficiency with email and with Microsoft Excel, Word, and PowerPoint
  • Ability to become proficient quickly in software packages such as SAP
  • Attention to detail and ability to work independently to achieve goals
  • Demonstrated ability to organize, prioritize and successfully execute tasks in accordance with business objectives
  • Basic knowledge of transportation industry modes


Desired Qualifications                                                                

  • Excellent customer service skills
  • SAP experience
  • Knowledge of Lean tools and methodology


Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,500 employees and a manufacturing network of fifteen facilities in North America.


At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.


For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.


We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.


Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

  • Engaging a diverse, purpose-driven workforce;
  • Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
  • Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
  • Being a catalyst for change with all of our stakeholders; and
  • Making a positive difference in the environments and communities we impact.



Our Hilliard Plant employs 100+ people across multiple shifts who are involved in the manufacturing and shipping of acoustical ceiling tile.  The Hilliard plant prides itself in placing high priority on safety, quality and exceeding customer expectations.

Located 13 miles west of downtown Columbus, the city of Hilliard is a charming blend of old and new.  Leisure strolls through historic Weaver Park, football games at OSU, thriving businesses and chic boutiques and shops are just some of the many ways that Hilliard caters to both ends of the generation spectrum.


Armstrong is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!

Job Segment: Logistics, ERP, SAP, Recruiting, Warehouse, Operations, Technology, Human Resources, Manufacturing