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Manufacturing IT Solutions Analyst Job

DATE: Mar 6, 2019

LOCATION: Hilliard, Ohio, US

Company: Armstrong World Industries

Job: Information Technology
Primary Location: Hilliard, Ohio
Relocation Offered: No 
Employment Status: Full-Time
Travel: 25%


Do you want to work for a company that gives you opportunities to grow in a collaborative environment? How about working for a manufacturer with a rich history and even brighter future? Armstrong World Industries began over 150 years ago as a small cork-cutting shop in Pittsburgh, PA. From that small business, we became the leader in ceiling, wall and suspension system solutions that contribute to better, more inspiring buildings that make a difference in the lives of people where they work, play, learn, heal and live. At Armstrong World Industries you'll have the opportunity to make the most of your potential. Come build your future with us!


Our Information Technology team is currently seeking a Manufacturing Solutions Analyst at our facility in Hilliard, OH. As Manufacturing Solutions Analyst, you will mainly be responsible for providing technical expertise to various analytical and technical assignments, including but not limited to: problem diagnosis and solutions, software and application component support and maintenance, and documentation, implementation, administration duties.


You will be expected to split time between providing day-to-day operational support for end-users using existing applications and project-based work pertaining to the development and deployment of new application services and business process improvements. In addition, you will be expected to act as the liaison between technical staff, management, end users, and vendors regarding service requests, usage, standards, security, and other technical issues.


Responsibilities of the Manufacturing Solutions Analyst:

  • Lead and participate in design, development, and enhancement of manufacturing applications
  • Perform requirement gathering and provide technical guidance on options and solutions
  • Oversee promotion of configuration and development changes (i.e., write functional specifications, perform and coordinate testing, obtain customer approvals and supporting documentation and support promotion of code and configuration to production)
  • Create business cases which comprise of recommendations, cost/benefit and risk analysis
  • Develop and manage vendor relationships pertaining to staff augmentation and systems support
  • Provide integrated systems planning and recommend new and different technologies
  • Direct management of resources and monitor progress for multiple projects
  • Establish and curate lines of communication with stakeholders while ensuring all parties are informed of incidents, problems, and resolutions
  • Identify opportunities to improve global standardization and organizational efficiencies
  • Assist with development of IT capital and expense budget, including estimates
  • Provide technical consultation to clients and IT management to ensure efficiency of systems
  • Perform research and evaluate new and alternative solutions and technologies
  • Assist with creation and maintenance of multi-year functional roadmaps
  • Document design and analysis, including post mortem documentation and metric collection
  • Maintain application documentation and process topology


Required Qualifications and Education of the Manufacturing Solutions Analyst:

  • Bachelor’s degree in Computer Science, Engineering or a related field, OR equivalent combination of education and experience
  • 2+ years of technical analysis or process management experience
  • Prior experience with Microsoft Office products


Preferred Qualifications of the Manufacturing Solutions Analyst:

  • Knowledge of .NET, SharePoint, SQL/SQL Server, C#, ASP.NET, HTML, JavaScript, Windows Forms, Web Services, XML, and scripting languages such as JavaScript, Linux/Unix Shell Scripting, Windows PowerShell
  • Understanding of portal architecture design and experience with relational database design
  • Experience with versioning and change control software (Team Foundation Server preferable)
  • Completed Certifications: Process (ITIL, PMI, Six Sigma), Technical (SAP, Data Warehousing)


Why Armstrong World Industries?


Armstrong World Industries, Inc. (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. We built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees.


Benefits Package

  • Standard benefit package offerings: Medical, dental, prescription drugs, life insurance
  • Long term disability coverage
  • Vacation and sick time
  • Product discount programs
  • 401k Match


About the Location (Hilliard, OH)

Our Hilliard Plant, one of six Armstrong ceiling plants in North America, employs approximately 135 associates across multiple shifts who are involved in the manufacturing and shipping of acoustical ceiling tile.  The Hilliard plant prides itself in placing high priority on safety, quality and exceeding customer expectations.


Located 13 miles west of downtown Columbus, the city of Hilliard is a charming blend of old and new.  Leisure strolls through historic Weaver Park, football games at OSU, thriving businesses and chic boutiques and shops are just some of the many ways that Hilliard caters to both ends of the generation spectrum.



Equal Opportunity Employer: AWI is an Equal Opportunity Employer M/F/Disabled/Veterans



Notice to Staffing Agencies, Placement Services, and Professional Recruiters


Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AWI employees directly in an attempt to present candidates.


AWI will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AWI, including unsolicited resumes sent to an AWI mailing address, fax machine or email address, directly to AWI employees, or to AWI's resume database will be considered AWI property. AWI will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. AWI will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.


AWI will not pay a fee to any Recruiter that does not have a signed AWI contract in place specific to the position for which the resume was submitted. 


Recruiting vendor agreements will only be valid if in writing and signed by AWI's Corporate Talent Acquisition Manager or his or her designee. No other AWI employee is authorized to bind AWI to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to AWI, recruiters agree to be bound and comply with this policy.

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin

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