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Benefits Representative Job

DATE: Mar 20, 2019

LOCATION: Lancaster, Pennsylvania, US, 17603

Company: Armstrong World Industries

Job: Human Resources
Primary Location: Lancaster, Pennsylvania
Relocation Offered: No 
Employment Status: Full-Time
Travel: 5%


Do you want to work for a company that gives you opportunities to grow in a collaborative environment? How about working for a manufacturer with a rich history and even brighter future? Armstrong World Industries began over 150 years ago as a small cork-cutting shop in Pittsburgh, PA. From that small business, we became the leader in ceiling, wall and suspension system solutions that contribute to better, more inspiring buildings that make a difference in the lives of people where they work, play, learn, heal and live. At Armstrong World Industries you'll have the opportunity to make the most of your potential. Come build your future with us!


Armstrong World Industries is currently seeking a Benefits Representative to join our Human Resources team at our headquarters in Lancaster, PA. The Benefits Representative will mainly be responsible for performing a variety of administrative functions to support assigned benefits programs, such as medical, dental, vision, life, disability, retirement and leaves of absence. Additionally, the Benefits Representative will be responsible for accurately responding to benefit inquiries ensuring equitable and courteous resolution.


Responsibilities of the Benefits Representative:

  • Complete benefits enrollments in HRIS, including audit of benefits information
  • Maintain vendor contact to investigate discrepancies and provide information in non-routine situations to ensure compliance and accuracy on the usage of benefit programs
  • Guide and educate plan participants on related health and welfare plan issues and resources
  • Support pension and 401k plan administrative processes
  • Coordinate and perform individual pension calculations
  • Collaborate with employee, disability carrier, and the employee’s department Initiate and facilitate STD/LTD claims
  • Assist in the design, development, and implementation of employee communications, educational efforts, benefit enrollment events, and management of electronic information
  • Communicate with internal departments, employee, client, and vendors to avoid gaps in process
  • Perform annual open enrollment process, training, support, communications, and reporting
  • Audit monthly benefit invoices for accuracy
  • Prepare reports to meet weekly, monthly, and annual requirements


Required Qualifications and Education of the Benefits Representative:

  • High School Diploma or GED
  • 2+ years of related benefits administration experience
  • Demonstrated understanding of HR administration basics, including employee master data, life events, benefits, HR policies and procedures, compensation, organization structure, tax, garnishments, and employment law, and impact of data on payroll process
  • Familiarity with state & federal employment laws including ACA, ADA,COBRA, ERISA, FLSA, FMLA, and HIPAA
  • Proficiency with Microsoft Office


Preferred Qualifications of the Benefits Representative:

  • Bachelor’s Degree in a related field
  • Experience working in an integrated enterprise application
  • Experience with SAP, CEBS, and CBP
  • Prior experience working in a multi-site manufacturing organization


Why Armstrong World Industries?


Armstrong World Industries, Inc. (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. We built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees.


Benefits Package

  • Standard benefit package offerings: Medical, dental, prescription drugs, life insurance
  • Long term disability coverage
  • Vacation and sick time
  • Product discount programs
  • 401k Match


About the Location (Lancaster, PA):

Located in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, world class shopping, entertainment venues and restaurants.



Equal Opportunity Employer: AWI is an Equal Opportunity Employer M/F/Disabled/Veterans



Notice to Staffing Agencies, Placement Services, and Professional Recruiters


Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AWI employees directly in an attempt to present candidates.


AWI will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AWI, including unsolicited resumes sent to an AWI mailing address, fax machine or email address, directly to AWI employees, or to AWI's resume database will be considered AWI property. AWI will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. AWI will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.


AWI will not pay a fee to any Recruiter that does not have a signed AWI contract in place specific to the position for which the resume was submitted. 


Recruiting vendor agreements will only be valid if in writing and signed by AWI's Corporate Talent Acquisition Manager or his or her designee. No other AWI employee is authorized to bind AWI to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to AWI, recruiters agree to be bound and comply with this policy.

Nearest Major Market: Lancaster

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