Assistant Operations Manager Job

DATE: Sep 18, 2023

LOCATION: Marietta, Pennsylvania, United States, 17547

Company: Armstrong World Industries

Primary Location: Marietta, Pennsylvania 
Relocation offered: No 
Employment status: Full-Time 
Travel: No 
Non-compete: No 

The estimated base salary range for this role is “$84,560.00 to $126,840.00” per year.  
Individual pay is based on location, skills and expertise, experience, and other relevant factors


What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. 
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 

Armstrong World Industries, Inc. (AWI) has a job opportunity for an Assistant Operations Manager to be located in Marietta, PA. The Assistant Operations Manager will have the technical expertise to initiate and lead significant process improvement activities, including, but not limited to, changes involving mechanical, electrical, chemical and human elements.  Additionally, the successful incumbent will have the leadership abilities to assist the Value Stream Manager in acting as a catalyst and leader for significant organizational transformation.


Key Responsibilities of the Assistant Operations Manager:

  • Identifying and executing projects in the Value Stream or plant-wide including identifying improvement opportunities, understanding current projects, determining needed resources, and procuring those resources
  • Aligning the kaizen events and hoshin projects with Value Stream / Plant results.
  • Leading Kaizen events – identify team members, prepare agenda, conduct training, implement improvements, create and track measures, and actions
  • Ensuring accountability is maintained for MDI (managing for daily improvement) and Gemba behaviors and processes are effective in achieving desired results
  • Building relationships with all production and support staff team members to understand the ongoing operational issues
  • Organizing and analyzing data sets that outline the systemic improvement opportunities
  • Utilizing technical expertise and leadership skills to identify, initiate and implement significant process improvement activities.
  • Providing systems-based experience and thinking which allow the operation to transform from a task-based culture to a system-based culture
  • Coordinating with value stream leadership on improvements and sustainability efforts
  • Serving as backup to Value Stream Manager

Required Qualifications for the Assistant Operations Manager:

  • High school diploma or equivalent; Bachelor's Degree (Highly Preferred)
  • 5+ years required of manufacturing, maintenance or engineering, and plant experience
  • Strong leadership, facilitation, and meeting management skills
  • Experience solving complex, multi-variable problems and implementing sustainable root-cause countermeasures
  • Ability to lead self-directed initiatives, both independently and as a small team leader
  • Demonstrate effective interpersonal skills with all levels of the organization to address conflicts, resolve upset conditions, and facilitate behavioral change
  • Effective communication, writing, presentation, and data organization skills.
  • Ability to effectively learn and execute basic continuous improvement tools such as: 5S, Value Stream Mapping, Poka-Yoke, Standard Work, Yokoten, Agile Methodology, Six Sigma and Kaizen
  • Demonstration of strong project management and facilitation capabilities
  • Basic statistical and data analysis skills
  • Computer proficiency in, Excel, Word, and PowerPoint, with basic skills in Minitab, Infinity, or similar statistical software
  • Ability to pull and work with data sets from multiple sources including; Data Historian, Infinity, Access, SAP, and other plant or AWI systems to identify opportunities and accurately assess situations

Desired Qualifications for the Assistant Operations Manager:

  • Line management and/or first-line supervision experience
  • Lean Certification from a reputable organization or certifying body
  • Significant experience working within a Lean culture
  • Green Belt Certification
  • Experience working with maintenance and shop floor employees
  • Continuous flow manufacturing experience


Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.


At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.


For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.


We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.


Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

  • Engaging a diverse, purpose-driven workforce;
  • Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
  • Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
  • Being a catalyst for change with all of our stakeholders; and
  • Making a positive difference in the environments and communities we impact.


About the location (Marietta PA)

Located 15 miles from the corporate headquarters in Lancaster, PA, Marietta has over 300 employees and is one of eleven Armstrong plants in North America. Sitting on the northeast bank of the Susquehanna River, it is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC and New York City. The area offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, world class shopping, entertainment venues and restaurants.


Armstrong is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!

Job Segment: Business Process, Recruiting, Six Sigma, Lean Six Sigma, Operations Manager, Management, Human Resources, Operations