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Plant Quality Systems Manager Job

DATE: Jun 3, 2021

LOCATION: Marshfield, Missouri, US

Company: Armstrong World Industries

Job: Quality 

Primary Location: Marshfield , Missouri 

Relocation Offered: Yes 

Employment Status: Full-Time 

Travel: 5% 


As our Plant Quality Systems Manager, you will be accountable for the development and subsequent effectiveness of the Plant Quality process. You will provide leadership on a plantwide basis to create an environment of process control and improvement, assuring that finished projects conform to established quality requirements.


What you’ll be doing:

  • Reviewing existing products and their specifications
  • Documenting specification into standard work with manufacturing planning teams
  • Performing advanced quality planning on custom projects through mockups, use of measuring tools and equipment
  • Developing, implementing, sustaining, and auditing robust quality management systems to ensure key product quality measures are achieved through controlled and predictable manufacturing processes
  • Leading quality assurance activities; implementing quality systems and infrastructure to improve overall customer experience, claims performance, product and packaging quality and detection of defects
  • Providing continuous learning and skill development for plant employees, and updating Marshfield Training Matrix accordingly
  • Providing training and ensuring competence of plant personnel who make product quality decisions; assisting with troubleshooting and corrective actions; providing recommendation relative to disposition of material
  • Owning the plant’s change management process to include testing and compliance processes so that critical-to-customer attributes are maintained or improved upon
  • Owning the external quality reporting and technical performance of supply chain quality performance
  • Developing and owning the Marshfield Plant Quality Documentation System
  • Driving continuous improvement in quality processes to the floor level
  • Advising production supervision on acceptability of finished goods relative to quality aspects; making decisions as to the acceptance or rejection of materials
  • Developing and maintaining quality visual standards for all products
  • Promoting positive employee relations by frequently interacting with the hourly workforce to discuss and assist with problems or complaints; encouraging direct reports to establish and maintain similar work relationships
  • Assessing and providing feedback on performance of direct reports
  • Interfacing effectively with all levels of the organization, including but not limited to plant leadership, management team and hourly workforce
  • Thinking strategically about growth of products, manufacturing equipment and processes


What will make you successful:

  • 5+ years of quality, lean, or process improvement experience
  • Working knowledge of quality management systems
  • Strong computer skills, including knowledge of Microsoft Office Suite of products and Microsoft 365 applications
  • Self-starter with a strong ability to multi-task and to coordinate multiple responsibilities
  • An analytical mind with strong math skills
  • Excellent organization and planning, communication, and active listening skills
  • Demonstrated time management skills
  • Utilization of critical thinking
  • High school diploma


Preferred qualifications:

  • Associates degree or higher in Manufacturing Management, Wood Technology, Quality Systems, or related
  • Experience in a make-to-order manufacturing environment
  • Knowledge of wood fabrication, adhesives & coatings, and the various components to manufacture
  • ASQ, Certified Quality Engineer or other professional quality certification



About the Location (Marshfield, MO)

Architectural Components Group, Inc. (ACGI), a subsidiary of Armstrong World Industries, Inc. (AWI), is one of twelve AWI plants in North America. Our Marshfield plant in south western Missouri is conveniently located within 3 hours to large cities such as Tulsa, Kansas City, and St. Louis as well as within 30 minutes to the smaller city of Springfield. However, it's rural attributes serve to also attract outdoorsmen and nature enthusiasts.  Eight large lakes are within an hour's drive, two smaller lakes are within 30 minutes. All offer an array of outdoor opportunities including fishing, boating, skiing, and sailing. Hiking, biking, wildlife areas, streams, and other river opportunities are within a short drive including the Niangua and Compton Hollow Conservation Areas just outside of Marshfield's city limits.


Equal Opportunity Employer: ACGI, Inc. is an Equal Opportunity Employer M/F/Disabled/Veterans



Notice to Staffing Agencies, Placement Services, and Professional Recruiters


Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AWI employees directly in an attempt to present candidates.


AWI will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AWI, including unsolicited resumes sent to AWI via mail, email or in any form and/or method, including to AWI's resume database will be considered AWI property.


AWI will not pay a fee to any Recruiter that does not have a signed AWI contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by AWI's Corporate Talent Acquisition Manager or his or her designee.

Job Segment: Plant, Manager, Quality Manager, Supply Chain Manager, Manufacturing, Quality, Management, Operations