Value Stream Manager Job

DATE: Nov 19, 2025

LOCATION: Hilliard, Ohio, United States, 43026

Company: Armstrong World Industries

​Primary location: Hilliard, Ohio 
Relocation offered: Yes 
Employment status: Full-Time 
Travel: <10% 

The estimated base salary range for this role is $100,000 to $135,000 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors (salary may be adjusted based on geographic location)

 

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
 

 Under the direction and supervision of the Plant Manager,the Value Stream Manager is responsible for the effective management and coordination of production lines (Line 3 and 6) for the Hilliard plant. Additionally, the Value Stream Manager will be responsible for developing and maintaining systems for continuous improvement in all processes; accountable for effective performance of safety, quality assurance, production, maintenance, engineering, and environmental compliance for the value stream; and responsible for providing leadership to drive the plant safety process and the value stream's efforts towards attainment of plant goals and objectives, including cost performance.

 

What’s in it for you?

  • Opportunity to lead high-impact continuous improvement initiatives using Lean and Six Sigma methodologies.
  • Direct influence on plant performance with ownership over safety, quality, cost, and delivery metrics.
  • Collaborative leadership role with growth potential, serving as a key member of the Plant Leadership Team

 

What does a Value Stream Manager do?

Safety

  • Actively participate in and be an advocate for the Plant Safety Process; ensure safe work practices and behaviors in assigned areas; meet environmental and safety standards in accordance with plant policies, corporate requirements and OSHA regulations.
  • Actively engage in plant strategic and operating plans to ensure environmental and safety compliance while improving overall operating results.

Quality

  • Develop, implement, sustain and audit robust quality management systems to ensure key product quality measures are achieved through controlled and predictable manufacturing processes.
  • Lead quality assurance activities; implement quality systems and infrastructure to improve claims performance, overall product and packaging quality and detection of defects.
  • Provide training and ensure competence of plant personnel who make product quality decisions; assist with troubleshooting and corrective actions; provide recommendations relative to disposition of material.
  • Ensure timely and fair resolution of complaint handling and claims processes in collaboration with the Quality group.
  • Ensure compliance with the change management process to ensure that critical-to-customer product attributes are maintained or improved upon.
  • Establish effective product and process standards and specifications to achieve conformance to customer requirements.
  • Work with equipment and raw material suppliers to improve product performance, reduce costs and identify new technologies or methods.
  • Support overall R&D and NPD efforts at Hilliard; provide clear leadership and encouragement for those efforts that are directed at new product development, both within the plant and with Lancaster-based support teams.

Delivery/Cost

  • Develop departmental goals and strategies consistent with Plant, Corporate and operational goals; provide leadership for the planning process to meet these goals.
  • Provide leadership to your assigned areas; manage direct reports and associates to achieve production targets and key metrics; help resolve non-routine problems.
  • Promote and sustain excellence in gemba and housekeeping standards by using tools such as 5S and area audits and leading regular gemba walks with team leaders and other salary production associates in assigned areas.
  • Develop and manage an effective communication process for the value stream which includes regular dialog with maintenance and other value stream teams.
  • Recommend and manage implementation of new process improvement projects and new raw materials related to safety enhancements, plant reliability and cost reductions.
  • Own Lean/Process Improvement for assigned areas; Participate in Lean/process improvement events and support output of these events.
  • Continually reinforce the MDP concept with value stream leaders and associates; promote utilization of MDP tools (such as standard work, Gemba, and safety audits, etc.).
  • Ensure adequate recordkeeping and reporting for all production systems.
  • Provide urgent response to value stream operational issues 24/7 which include major downtime, quality, safety and environmental incidents including case management.
  • Provide effective leadership and project management for specific projects, initiatives and business processes needed to drive performance.
  • Drive continuous improvement, product development, lead time reduction and waste reduction through plant value stream teams using appropriate PI tools and methodologies such as Six Sigma, Lean manufacturing, and designed experiments/tests.
  • Identify best practices through data analysis and standardize those practices by developing Standard Operating Procedures (SOPs) and/or Standard Work within the plant.  

 

People

  • Determine overall staffing requirements necessary to meet production schedules; interview applicants for open positions; assist in selecting qualified employees; ensure proper job training.
  • Drive Site Assessment and Employee Engagement goals in assigned areas.
  • Promote positive employee relations by frequently interacting with associates to discuss and assist with problems or complaints; encourage direct reports and value stream leaders to establish and maintain similar work relationships.
  • Promote continuous learning and skill improvement; develop current and future value stream leaders; ensure all members of the value stream team operate at the right level of work.
  • Continually assess and provide feedback on performance of direct reports and value stream team associates.
  • Interface effectively with all levels of the organization.
  • Serve as active member of the Plant Leadership team, partnering with other managers to discuss and resolve non-routine issues and challenges.

 

Supervisory Responsibilities: Supervises Production Level 6’s and Team Leaders (30 total)

 

Required Qualifications

  • High school diploma or GED
  • 5+ years of demonstrated supervisory and/or operations experience in an industrial production environment
  • 3+ years of manufacturing experience

 

What will make you successful?

  • Must demonstrate the ability to lead a large organization spread over a complex production operation
  • Demonstration of presentation, facilitation and meeting management skills
  • Basic project management skills
  • Demonstration of process improvement skills.  Ideally, candidate would have proven Lean and 6-sigma skills and be able to effectively apply methods and tools
  • Basic understanding of maintenance systems including, PM, Pd/M technologies including and planning of work
  • Demonstrate ability to use data from multiple sources to quickly solve complex operational problems
  • Computer proficiency in, Excel, Word, and Power Point with basic skills in SAP and Minitab
  • Effective writing and data organization skills
  • Excellent communication, presentation, and organization skills
  • Excellent analytical and problem-solving skills with high attention to detail and accuracy
  • Ability to understand and use various computer software programs
  • Strong time management and multi-tasking skills
  • Ability to interact with colleagues at various levels of management
  • Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions

 

What will make you stand out?

  • Bachelor’s degree in related discipline
  • 3+ years of operations management experience

 

Physical and Mental Demands

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to:  sit or stand for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires working indoors in environmentally controlled conditions with standard level of noise common to an office environment including office equipment and co-workers speaking to each other and on phones.  Employees are required to wear personal protective equipment when entering the floor of manufacturing facilities based on the specific requirements of each location.

 

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America.

 

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

 

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

 

We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

 

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

  • Engaging a diverse, purpose-driven workforce;
  • Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
  • Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
  • Being a catalyst for change with all of our stakeholders; and
  • Making a positive difference in the environments and communities we impact.

 

Armstrong is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!


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