Finishing & Maintenance Supervisor Job

Primary location: Johnstown, Ohio 
Relocation offered: No 
Employment status: Full-Time 
Travel: No 
Non-compete: No 

The estimated base salary range for this role is “$75,000 to $90,000” per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at Steel Ceilings, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

 By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. 
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 

Under the direction of the Operations Manager, the Finishing and Maintenance Supervisor will be responsible for effective coordination and supervision of production and maintenance activities at the Johnstown Plant.  The incumbent will provide management, coordination, and continuous improvement for all aspects of manufacturing, including safety culture, quality processes, schedule adherence, workforce, and product development initiatives.  This position will provide effective management of maintenance activities including storeroom management and work order and preventative maintenance plan execution to minimize downtime.  He/she will be accountable for meeting objectives in the areas of safety, quality, delivery, and cost.

What’s in it for you!

• Be a trusted partner to the business
• Networking and Relationship Building
• Ability to be innovative and strategic
• Dedicated training and development to help you grow in your role and beyond
• Collaboration and an open friendly team environment.

What you’ll do

Safety

• Maintains safety awareness through active employee engagement and positive reinforcement.
• Drives good housekeeping to ensure a clean and safe work environment, striving for 5S.
• Timely reporting of all near misses and first aid events, encouraging good catches, risk assessments, and root cause elimination
• Ensures employees completion of all required safety training.
• Leads execution of monthly team safety requirements – including completion of behavior-based safety observations, near miss reporting, safe work permits, safety meetings, pre-shift safety inspections, departmental inspections, etc.
• Educates and coaches team members on safe operating procedures and behaviors and provides reinforcement and feedback where appropriate to drive desired behaviors.
• Effectively communicates the company’s stand on safety throughout the Operations Department to ensure employees believe in and behave in a manner that supports our stand that all accidents are preventable, safety is everyone’s responsibility, and that working safely is a condition of employment.
• Performs reporting and investigation of all safety incidents, driving to root cause and permanent resolution.

Quality

• Ensures quality and compliance of product to technical specifications and requirements.
• Audits quality systems to ensure compliance to prescribed.
• Collaborates with Quality to communicate customer feedback to the workforce, implement corrective actions, and improve overall plant quality systems.
• Co-owns NCR process.
• Understands and communicates customer expectations throughout the Operations Department, and ensure all products meet customer standards and requirements.
• Ensures timely and accurate production to schedules in order to meet or exceed delivery to promise.
• Ensures operational procedures are followed to product specifications, and quality metrics meet customers’ needs.
• Performs root cause analysis with the involvement of operators on all quality issues and resolve.
• Trains operators on critical thinking skills, and coach through resolution.
• Participates in customer visits (both onsite and at customer locations) to better understand customer needs and requirements.

Talent Development

• Monitors and enforces all plant and corporate policies and procedures.
• Provides candid feedback on expectations and performance to all members of team on regular basis.
• Actively leads and builds effective work teams to increase plant performance and drive continuous improvement initiatives.
• Maintains documentation, track, counsel, and execute coaching and corrective action when performance issues occur.
• Reviews, tracks, and modifies individual training plans based on individual and shift needs.

Delivery

• Provides overall supervision for Johnstown’s manufacturing processes.
• Manages performance of production employees by providing performance feedback, guidance, and hands-on support
• Administers discipline and positive feedback where necessary and appropriate.
• Collaborates with leaders in the plant to manage daily scheduling and sequencing of product workflow for plant value streams.
• Uses Kronos workforce management to assign schedules, approve time-off, and ensure correct time allocation to jobs.
• Plans and schedules basic maintenance.
• Planning work orders; ordering and kitting materials; auditing work to ensure it is completed to standards defined in the job plan.
• Identifies special equipment requirements and safety precautions.
• Oversees complex work requests that require application of basic engineering fundamentals and use of basic project management skills.
• Develops detailed master job plans for critical repairs – creates a library of critical job plans to ensure effective execution of tasks and improve planning efficiency.
• Communicates status of work orders, improvement efforts, performance results and spending levels as appropriate to increase knowledge and awareness in all associates. Frequently and effectively communicates status of current and upcoming general plant and project work to production and staff groups.
• Coordinates weekly and down day plans and schedules.
• Publishes maintenance PM’s weekly and closes all PM’s. Updates PM content and frequencies.
• Controls storeroom operation through use of on-line computerized maintenance management systems (SAP).
• Develops and implements processes for continued improvement of stores operations and management of inventory value.
• Researches parts and equipment in support of the maintenance department needs.
• Evaluates storeroom order quantities, reorder points, with other plant personnel utilizing a validation and approval process.
• Instructs new employees in storeroom function and procedures.

Cost

• Recommends quality and operational efficiency improvements.
• Implements Lean manufacturing principles.
• Creates standard work and update standard work with the involvement of operators.
• Leverages standard work to minimize variation and waste.
• Develops and implement productivity projects / programs to enhance processes.
• Drives waste out of operation.
• Ensures resources (labor, materials, and time) are utilized appropriately to meet production goals.
• Executes role redesign, as required.
• Gathers input from and engage all team members in productivity initiatives.

Supervisory Responsibilities

• Supervisory responsibility for day-shift operations (5:30am-3:30pm) with carry-over, as necessary.
• Manages work of up to 20 hourly production associates, shifting labor between work cells as demand and shipments dictate.
• Manages work of up to four hourly maintenance technicians between first shift and second shift.
• Fulfills supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What will make you successful

• Computer proficiency in Excel, Word, PowerPoint, Kronos, and SAP or similar MRP system.
• Basic project management skills.
• Effective written and oral communication skills.
• Strong organizational skills with the ability to prioritize and complete multiple competing tasks.
• Thorough knowledge of plant business system processes, such as raw material flow, project planning, production work cells
• Working knowledge of process improvement methods
• Bachelor's degree, technical degree, or equivalent experience in first-line supervision with an emphasis on process improvement or maintenance.
• High school diploma or GED required.
• 5+ years of experience in a manufacturing environment

What will make you stand out

• Demonstrated maintenance planning and scheduling.
• Basic understanding of maintenance technologies.
• Experience with maintaining a budget.
• Basic facilitation skills to coordinate group activities and planning meetings.
• Technical knowledge of Lean Manufacturing, DMAIC, Six Sigma, Kaizen, and 8-Step Problem-Solving desired

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:  sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. Office Environment – This position operates in a professional office environment and is not exposed to adverse environmental conditions.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. No PPE is required.

2. Plant Environment – This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools, and other obstacles; intermittent loud noises; and dusty or dirty conditions.  Required PPE includes hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection.

Why should you join Steel Ceilings, a subsidiary of Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Johnstown OH)

Steel Ceilings, Inc., a subsidiary of Armstrong World Industries, Inc. (AWI), is one of fifteen AWI plants in North America. Our Johnstown plant in Central Ohio is located a mere 30 minutes from the capital of Ohio, Columbus, a major metropolitan area. Known for its quaint "small-town America" vibe, its proximity to Columbus, the 15th largest city in the US, provides the best of both worlds. In addition to the numerous golfing opportunities that Johnstown can boast about. There are car cruise-ins, concerts, bike path trails, theatrical performances, street festivals, and antique fairs hosted in the area year-round.

Steel Ceilings, a subsidiary of Armstrong World Industries, is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!