HR Generalist (Johnstown) Job

DATE: Sep 15, 2023

LOCATION: Johnstown, Ohio, United States

Company: Armstrong World Industries

Primary location: Johnstown, Ohio 
Relocation offered: No 
Employment status: Full-Time 
Travel: 10% 
Non-compete: No 

The estimated base salary range for this role is $57,630 - $86,450 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at Steel Ceilings, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

 By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. 
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 

Reporting to the Human Resource Manager, the Human Resource Generalist is responsible for providing onsite human resources support to Johnstown Plant personnel and owns the successful and efficient execution of HR operations in support of the employee life cycle, such as recruitment, employee onboarding and training, policy administration, employee relations, and employee off-boarding. Additionally, this role is responsible for ensuring HR regulatory/audit compliance and administering the plant’s time & attendance processes.



Essential Duties and Responsibilities include the following. Other duties may be assigned.


  • Recruiting & Staffing
    • Facilitates the hiring of production and some salaried positions using AWI’s ATS (SuccessFactors), which includes creating requisitions, posting jobs on AWI’s career site, and managing other recruiting sources such as LinkedIn, Monster, ZipRecruiter, trade school, and career fairs.
    • Screens all production and salary applications, schedules onsite interviews, prepares offer letters (hourly), and executes all pre-employment screening, which includes background checks and drug screening for hourly associates.
    • Collaborates with temporary agencies to ensure both the quality and quantity of the temporary staffing associates.  This includes frequent visits to the temp agencies to keep them updated on our current and future needs.
    • Submits weekly timesheets to temp agencies and ensures the accuracy of all time and attendance documents.
    • Conducts plant tours for temp agencies and local county board members of Johnstown and the surrounding areas.
    • Updates and maintains HR Dashboard, as requested by Plant Manager.


  • Compliance & Employee Relations
    • Ensures effective onboarding of all full-time hourly and salary employees and temporary workers, including training on plant/company policies and procedures. Issues employee badges.
    • Ensures completion of I-9/E-Verify for all new hires.
    • Facilitates production performance review processes (30-60-90-day check-ins and mid and annual performance reviews).
    • Assists with the development of the annual Affirmative Action Plan.
    • Administers the plant’s time & attendance processes and ensures proper follow-up action is taken by supervisors, as necessary.
    • Assists the HR Manager with investigations, compliance concerns, and corrective action where appropriate.
    • Ensures all employee offboarding activities are conducted timely and in accordance with company policies.
    • Maintains strict confidentiality and safeguards company information and assets.
    • Conducts “Anti-Harassment” and “Active Shooter” training seminars for both hourly and salaried staff, as well as schedules additional activities with the local police department.
  • Records Management
    • Creates and maintains employee records & training files on a weekly basis.
    • Submits HR updates, daily or as needed, using Employee Central on pay changes, job changes, hires, terminations, etc.
  • Policies & Procedures/Communication
    • Assists employees with HR questions and provides information on company benefits.
    • Assists employees with questions on leave of absence (e.g., FMLA, STD, LTD).
    • Assists with worker’s compensation and incident investigation matters.
    • Assists with maintenance of plant policies, procedures, and employee handbook.
    • Maintains bulletin boards including state and federal posting requirements.
  • Rewards and Recognition
    • Assists with event planning, employee meals/cookouts, charitable contributions, etc.
    • Administer Employee of the Month program.
    • Provides administrative support for company recognition programs.
    • Manages charitable/community service projects.
    • Administers employee quarterly bonuses and monitor bonuses to verify correct payment.
  • Administrative
    • Works closely and collaboratively with other members of the manufacturing organization, colleagues within HR, and stakeholders across the company to successfully execute program changes and HR initiatives at the plant.
    • Responds to inquiries and directs calls as needed.
  • Attends and participates in all required company training.
  • Conforms to all company policies and procedures.
  • Processes Epicor and inputs new hires into the system so that they can log into their daily jobs.
  • Conducts employee exit interviews.
  • Leads the plant safety team to make sure we are compliant with OSHA.
  • Participates in daily GEMBA and contributes a daily safety topic 4 times a month or as requested.
  • Serves as the contact for outside vendors, scheduling services, processing payments, and reviewing scope of work for Landscaping & Groundskeeping, plant housekeeping & cleaning company.
  • Performs daily “Good Catch” and “Risk Assessment” discussions with hourly staff.
  • Administers reimbursements for “shoe allowance”, for hourly and salaried staff and distributes Safety Glasses vouchers.


Supervisory Responsibilities:  None


Travel:  Minimal; 5% or less


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


  • Excellent verbal and written communication skills in English.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite.
  • Experience with or the ability to quickly learn payroll management, human resource information systems (HRIS), and similar computer applications.


Physical and Mental Demands


The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to:  sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.


Work Environment


The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires working indoors in environmentally controlled conditions with a standard level of noise common to an office environment including office equipment and co-workers speaking to each other and on phones.  Employees are required to wear personal protective equipment when entering the floor of manufacturing facilities based on the specific requirements of each location.




  • High School Graduate or General Education Degree (GED) required.
  • Associate’s or bachelor’s degree in business, HR, or related field preferred.
  • 2+ years of human resource work experience in a multi-shift, manufacturing environment is required.
  • Biligual a plus, but not required


Certificates, Licenses, Registrations




  • See Professional (Grade 7-14) competencies                                                         


Other Skills and Abilities



Steel Ceilings, a subsidiary of AWI, is an Equal Opportunity Employer, and all qualified applicants receive consideration for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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