Share this Job

Human Resources Manager (Hybrid) Job

DATE: Mar 16, 2023

LOCATION: Lancaster, Pennsylvania, United States, 17603

Company: Armstrong World Industries

Job: Human Resources 
Primary location: 
Preference will be given to candidates local to any of the following company locations: Lancaster, PA; Libertyville, IL or Johnstown, OH.
Relocation offered: No
Employment status: Full-Time 
Travel: 25% 

Non-compete: No 

The estimated base salary range for this role is $105,000 to $140,000 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors


Why should you join Armstrong World Industries (AWI)?
Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,500 employees and a manufacturing network of twelve facilities. 

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees.  

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play.  It’s an exciting, rewarding business to be in, and we’re committed to continuing to grow and prosper for the benefit of all of our stakeholders.  We hope you join us.


What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future.   We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.


By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

  • A benefits package including; Medical, dental, prescription drugs, life insurance, 401k Match, long term disability coverage, vacation and sick time, product discount programs and many more.
  • Personal development to grow your career with us based on your strengths and interests.
  • A casual work environment where we have a Recognition Program for our team, and Service Awards. You will also be able to make the most of our Fitness Center and Lunchtime Café.
  • A working culture that balances individual achievement with teamwork and collaboration. We draw on each other’s strengths and allow for different work styles to build engagement and satisfaction to deliver results.


Reporting to the Senior HR Manager, Architectural Specialties (AS), the HR Manager will provide strategic and tactical HR support to operations leaders and manufacturing teams across the Architectural Specialties network of plants. Additionally, you will support our business development team and undertake both special projects and merger and acquisition responsibilities. You will also be expected to act as a change agent within the AS organization as we continue to grow through merger and acquisitions and execute critical work needed to integrate new businesses into AWI.


What you'll be doing:


HR Business Partnership:

  • Serving as HR business partner to manufacturing facilities to support achievement of plant performance metrics in areas of Safety, Quality, Delivery, Cost and Employee Culture
  • Driving the execution of key plant HR initiatives and processes to enable continuous improvement in the areas of organization effectiveness, staffing, employee relations, performance management, training and development, benefits, employment practices and compliance
  • Supporting organization change and continuous improvement efforts and collaborate with plant leadership to ensure successful change management approaches through effective planning and analysis and communication of change initiatives
  • Coaching and developing plant leadership team members, providing HR guidance and input on operational plans and decisions, and maintaining a forward-looking staffing plan
  • Developing and driving initiatives to foster employee engagement and employee retention
  • Tracking and analyzing plant HR metrics to determine root cause and developing and executing action plans to address problem areas


M&A Responsibilities:

  • Supporting due diligence and integration processes throughout M&A life cycle and serving as HR SME through diligence process, frame objectives, and report findings to leadership
  • Performing pre-acquisition human capital due diligence by reviewing data rooms, interviewing management, and collecting and tracking requested information
  • Ensuring program/project planning gaps and risks are effectively identified and mitigated, escalating information, and recommending issue resolution
  • Assisting with post-acquisition human capital integration and execution activities and collaborating with AWI leadership to build and execute business and cultural integration plans
  • Providing oversight of workforce management activity (organization design, talent, compensation design, benefits offerings, and compliance) and performing analytical review of total cost of human capital
  • Collaborating with cross-functional teams to manage delivery and governance of the integration to ensure smooth and seamless transition after mergers
  • Ensuring migration of company data into database systems
  • Driving change management and HR incorporation activities for new AWI facilities


Required Education and Qualifications:

  • Bachelor’s degree in human resources, business or related field
  • At least 5 years of progressive HR experience in a generalist role with expertise in core HR functions such as compensation, benefits, employment practices, and employee relations
  • Experience with merger and acquisition integrations
  • Robust analytical skills and ability to lead strategic and tactical initiatives
  • Strong project management skills and experience with owning process and culture change
  • Familiarity with Microsoft Project, PowerPoint, Outlook, Excel, and Word
  • Clear, comprehensive understanding of the link between HR and business strategy
  • Strong communications and presentations skills
  • SHRM-CP, SHRM-SCP, PHR or SPHR certification desired


Travel: Travel to plant locations is expected and is at the minimum of 25%. 

Armstrong World Industries (AWI) is an equal opportunity, affirmative action employer and we value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.



Accommodation statement: If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!

Job Segment: HR Manager, HR, Employee Relations, Project Manager, Change Management, Human Resources, Technology, Management