Learning & Development Specialist Job

Primary location: Lancaster, Pennsylvania 
Relocation offered: No 
Employment status: Full-Time 
Travel: 11%-25% 
Non-compete: No 

The estimated base salary range for this role is “$65,000 to $75,000” per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Personal development to grow your career with us based on your strengths and interests.
A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe. 
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
​

The Learning and Development Specialist is a pivotal role on our Human Resources Team responsible for leading the development, execution, and continuous improvement of employee learning and development content at Armstrong World Industries.  You will be responsible for creating impactful learning experiences that drive employee growth and organizational success. You will play a pivotal role in enhancing employee capabilities and driving organizational success through comprehensive training strategies.

What’s in it for you!

• Opportunity to build a career in Human Resources and at Armstrong World Industries.
• Supporting employees learning and development journeys
• Manage L&D projects and initiatives
• Be a Brand Ambassador
• Dedicated training and development to help you grow in your role and beyond.
• Collaboration and an open friendly team environment.

What You’ll Do

• Support the development, execution and continuous improvement of employee learning and development (L&D) content and programs for managers, supervisors, and individual contributors.
• Manage the Learning Management System (LMS) – respond to system inquiries, troubleshoot issues, and provide ongoing support (includes coordinating all AWI required learning).
• Manage and maintain data, communications, programming logistics and materials (confidential and non-confidential) for internal and external meetings, training, and events (includes attending all live/virtual sessions to provide just-in-time support).
• Support talent management processes within SuccessFactors including communications, testing, training materials and deployment of new/upgraded functionality.
• Manage the ‘Tuition Reimbursement Program’ (TRP) including policy updates and deployment, applicant approvals, budget monitoring & annual improvement recommendations.
• Conduct/manage VOC feedback process and survey tool to to gauge satisfaction and success of philanthropic, wellness, learning, and diversity and inclusion activities.
• Conduct needs assessments to align L&D needs and offerings to support professional development.
• Create monitoring and measurement systems to track the effectiveness and value of all L&D programs, processes, and systems.
• Support the delivery of leadership and employee assessment tools: DISC, 360, etc.
• Partner with Director of Talent Development for the review and selection of all external L&D program partners, resources & processes.
• Support the Corporate HR Managers – Org management changes/updates, creating positions/requisitions and project work as needed.

What will make you successful

• Ability to work with team members in a respectful and professional manner.
• Ability to work in a diverse environment where respect for others is the expectation.
• Project management skills with the ability to handle & deliver multiple projects within targeted deadlines.
• Strong influencing & relationship building skills with the ability to navigate across the organization at all levels.
• Exceptional communication skills with the ability to build relationships and rapport quickly and deliver outstanding internal and external customer service
• Detail oriented and exceptional organizational skills
• Excellent influencing skills
• Strong commitment to efficiency and quality results
• Sensitive and compliant with confidential information

Qualifications

• Minimum of a college degree or equivalent work experience
• 1+ years of experience in workflow, coordination, and innovation of programs and processes

What makes you stand out

• Minimum of 1+ years’ experience in project management, ability to manage multiple initiatives simultaneously
• Ability/behavior to lead the design and deployment of learning programs as well as the enthusiasm towards new and emerging techniques and technologies
• Passionate about learning and a commitment to professional development
• Analytical mindset with the capability to assess program effectiveness and make data-driven recommendations for improvement.
• Proficiency in Microsoft Office

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Lancaster PA)

Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

Armstrong is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!

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