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Operations Manager Job

DATE: Jun 8, 2021

LOCATION: Macon, Georgia, US, 31213

Company: Armstrong World Industries

Job: Manufacturing
Primary Location: Macon, Georgia
Relocation Offered: Yes 
Employment Status: Full-Time
Travel: 10%


Do you want to work for a company that gives you opportunities to grow in a collaborative environment? How about working for a manufacturer with a rich history and even brighter future? Armstrong World Industries began over 150 years ago as a small cork-cutting shop in Pittsburgh, PA. From that small business, we became the leader in ceiling, wall and suspension system solutions that contribute to better, more inspiring buildings that make a difference in the lives of people where they work, play, learn, heal and live. At Armstrong World Industries you'll have the opportunity to make the most of your potential. Come build your future with us!



As our Operations Manager, you will be responsible for effective management and coordination of the Fabrication Value Stream activities, and developing and maintaining systems for continuous improvement in all processes.  Additionally, you will be responsible for the effective performance of production, maintenance, engineering, quality assurance, and environmental compliance for the business units.


What you'll be doing:

  • Provide leadership to drive plant safety process and Value Stream's efforts towards attainment of the plant’s goals and objectives
  • Promote the Plant Safety Process by leading the process and maintaining a high-level awareness and operating discipline for all plant safety policies 
  • Guide and advise supervisors in interpretation of Plant and Company policies and Union contract
  • Helps resolve non-routine personnel problems, assist in first step of grievance, and handle second step of grievance procedure
  • Maintain quality performance of assigned organization through use of systems management and Lean principles
  • Maintain high level of customer awareness throughout the business units and focus on delivering material that meets requirements
  • Routinely visit production operations (especially trouble areas), and confirm reasons for mechanical downtime, progress of schedules, and product quality characteristics
  • Determine manpower requirements to meet production schedules
  • Interview applicants for open positions and assist in selecting qualified employees
  • Provide general departmental induction and ensure proper indoctrination and job training  
  • Work to promote good employee relations by interacting with employees frequently and discussing and helping with problems or complaints  
  • Promote achievement of the plant’s goals and maintain participation from business unit, maintenance and production employees
  • Participate in and support the Lean process  
  • Provide for training of employees, promote continuous skill improvement, and provide for supervisor candidacy training  
  • Provide for and promote participative management and employee involvement through frequent employee meetings for communication and problem-solving, training, recognition, information sharing and interpretation, and delegation of authority and responsibility  
  • Promote excellence in housekeeping, and establish Lean events to reduce effort and cost to maintain housekeeping
  • Provide for and promote regular communication between maintenance and production
  • Facilitate the on-going integration of maintenance and production activities  
  • Recommend and manage implementation of Lean events, related to safety, process effectiveness, and cost  
  • Continually provide for assessment and feedback of supervisor and technical resource performance  
  • Implement and integrate the elements of the OD plan including the maintenance, process control, and organizational strategy


What will make you successful:

  • Bachelor’s Degree
  • 5+ years of operations management/supervision experience
  • Safety leadership experience
  • Excellent communication skills (both written and oral)
  • Proven capability to organize and implement change
  • Prior experience in a manufacturing environment


Preferred Qualifications:

  • Knowledge of lean manufacturing/Six Sigma methodologies, organizational development and human resources


Why Armstrong World Industries?


Armstrong World Industries, Inc. (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, Armstrong World Industries offers interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. We built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we’re here to serve – our customers, our shareholders, our communities and our employees.


Benefits Package

  • Standard benefit package offerings: Medical, dental, prescription drugs, life insurance
  • Long term disability coverage
  • Vacation and sick time
  • Product discount programs
  • 401k Match


About the Location (Macon, GA)

Our Macon Plant, one of twelve Armstrong plants in North America, employs over 400 people working on rotating shifts, 24/7, in the manufacture and shipment of acoustical ceiling tile to Armstrong's customers.  Located approximately 85 miles south of Atlanta, the Macon facility has 33 acres under one roof, or 1.5 million square feet of floor space.  It is the largest ceiling tile factory in the world.  The operations are complex, automated, use the latest modern management technology, and manufacture a wide range of commercial and residential ceiling products.


Macon, also known as the "Cherry Blossom Capital of the World", is in the heart of Georgia and marks a historical crossroads in the south. The city carries with it a rich cultural heritage while creating a strong vision for the future. Macon offers the amenities of a small friendly city with the advantages of a growing community.



Equal Opportunity Employer: AWI is an Equal Opportunity Employer M/F/Disabled/Veterans



Notice to Staffing Agencies, Placement Services, and Professional Recruiters


Armstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AWI employees directly in an attempt to present candidates.


AWI will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AWI, including unsolicited resumes sent to AWI via mail, email or in any form and/or method, including to AWI's resume database will be considered AWI property.


AWI will not pay a fee to any Recruiter that does not have a signed AWI contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by AWI's Corporate Talent Acquisition Manager or his or her designee.

Nearest Major Market: Macon

Job Segment: Operations Manager, Engineer, Manager, Lean Six Sigma, Operations, Engineering, Management