Warehouse/Shipping Supervisor Job

Primary location: Marshfield, Missouri 
Relocation offered: No 
Employment status: Full-Time 
Travel: No 
Non-compete: No 

The estimated base salary range for this role is “$60,000 to $70,000” per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

 ​What does it mean to work at Architectural Components Group, Inc. (ACGI), a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. 
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
​

Reporting to the Operations Manager, the Warehouse/Shipping Supervisor position is responsible for the day-to-day planning and operation of their assigned department. This position manages the completion of customer orders from both production and inventory. It also oversees all departmental operations in a manner that enhances the plant’s safety, engagement, cost, productivity, efficiency, quality, and customer service.

What’s in it for you!

• Be a trusted partner to the business
• Networking and Relationship Building
• Ability to be innovative and strategic
• Dedicated training and development to help you grow in your role and beyond
• Collaboration and an open friendly team environment.

What you’ll do

Manufacturing Supervisor

• Actively manages the operations of the 900 George Street manufacturing facility and directs the team lead and shop floor employees to successful execution of the goals.
• Responsible for training and mentoring their team lead in the supervisor duties so that team lead can cover all items in this job description in the supervisor’s absence.
• Requests time off in a manner not to conflict with the team lead.
• Utilizes the finished and semi-finished materials inventory for the economical completion of orders.

• Ensures all completed products are quality compliant and packaged in a manner consistent with our No Shipping Damage code.
• Works with the 1st shift production planner, scheduler, and Operations Manager daily to ensure that scheduling and assigning of departmental employees is completed in the most efficient manner possible.
• Ensures that production areas are consistent with 5S Lean practices.
• Meets daily with the other Manufacturing Supervisors and Operations Manager to plan and schedule labor for the 2nd shift and the next production day.
• Quickly adapts and directs team to adapt to schedule changes as needed.
• Responsible for Kronos timekeeping system, must ensure that time approvals follow handbook and leave policies.
• Owns the admin work (e.g., timekeeping, leave issues, manpower planning & overtime scheduling), training & development, performance management to include discipline.
• Completes pick tickets for large consumption items such as plywood, Poplar lumber and particleboard cores used for drilling and turns those into the Inventory Control Clerk.
• Recommends warehousing methods to enhance “recut-resize” and damage-free storage for stock.
• Maintains the daily product report systems for cost control and inventory.

• Conducts training and updates for direct reports and retains signed documentation for attendees.
• Update Training Matrix monthly in SharePoint

General Supervisor

• Drives workgroup to proactively achieve zero injuries / safety incidents.
• Resources shift to safely meet production goals.
• Maximizes quality and quantity of custom products to satisfy customer needs.
• Minimizes controllable costs.
• Sustains high levels of product quality with a target of zero quality defects or complaints.
• Communicates expectations and holds team members accountable for delivering exceptional performance results.
• Manages crew training and ensures cross training and skill depth of associates.
• Fosters an environment that promotes teamwork and inclusion.
• Maintains plant housekeeping expectations.

Safety

• Ensures employees completion of all required safety training.

• Leads execution of monthly team safety requirements – including completion of monthly risk assessments, behavior-based safety observations, first aid and near miss reporting, safe work permits, safety meetings, pre-shift safety inspections, departmental inspections, etc.
• Educates and coaches team members on safe operating procedures and behaviors
• Effectively communicates the company’s stand on safety throughout the Operations Department to ensure employees believe in and behave in a manner that supports our stand that all accidents are preventable, safety is everyone’s responsibility, and that working safely is a condition of employment.
• Performs reporting and investigation of all safety incidents, driving to root cause and permanent resolution.

Quality

• Understands and communicates customer expectations throughout the Operations Department and ensures all products meet customer standards and requirements.
• Ensures timely and accurate production to schedules to meet or exceed delivery to promise.
• Ensures operational procedures are followed to product specifications and quality metrics meet customers’ needs.
• Performs root cause analysis with the involvement of operators on all quality issues and resolve.
• Trains operators on problem solving skills and coaches through resolution.

Lead and Develop Talent

• Monitors and enforces all plant and corporate policies and procedures.
• Provides candid feedback on expectations and performance to all members of team on regular basis.
• Conducts yearly reviews for all reports.
• Actively leads and builds effective work teams to increase plant performance and drive continuous improvement initiatives.
• Maintains documentation, tracks, counsels, and executes coaching and corrective action when performance issues occur.
• Reviews, tracks, and modifies individual training plans based on individual and shift needs.

Cost

• In conjunction with the Plant Quality and CI Manager, creates and updates standard work with the involvement of operators.
• Creates and audits work instructions for all operations occurring in the department(s).
• Leverages standard work to minimize variation and waste.
• Develops and implements productivity projects / programs to enhance processes.
• Drives waste out of operation.
• Ensures resources (labor, materials, and time) are utilized appropriately to meet production goals.
• Executes role redesign, as required.
• Gathers input from and engages all team members in productivity initiatives.

Administrative Processes

• Inputs and/or verifies timecard records.
• Solicits overtime, when necessary, to satisfy operational needs.
• Verifies operational data in production tracking systems on the computer (Excel, etc.).
• Composes daily end-of-shift production completions in an e-mail format and sends to the distribution list prior to closing the plant.

Supervisory Responsibilities

• Direct supervision of 10 – 20 hourly production employees

What will make you successful

• High school diploma or GED equivalent (required).
• 3+ years of technical experience in a manufacturing environment. 
• Supervisory or leadership experience.
• Experience using the application of Lean methodologies. 
• Experience using 5 Why Root Cause Methodology.
• Well-developed computer skills including knowledge of Microsoft 365 applications.
• Excellent communication and interpersonal skills; team player.
• Self-starter with a strong ability to multi-task and juggle multiple responsibilities.
• Ability to work in an industrial environment (i.e., ability to wear required PPE, work in a dusty, hot, non-climate-controlled environment; with stairs, frequent walking, standing and occasional lifting of material).
• Ability to work off shift hours in support of plant initiatives.

What will make you stand out

• Bachelor’s degree in Engineering or related technical discipline from an accredited college or university (preferred).
• SAP experience

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

1. Office Environment – This position operates in a professional office environment and is not exposed to adverse environmental conditions.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. No PPE is required.
2. Plant Environment – This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools, and other obstacles; intermittent loud noises; and dusty or dirty conditions.  Required PPE includes hard hat (when required), gasketed safety glasses, earplugs, steel toe/composite boots, and fall protection.

Why should you join ACGI, a subsidiary of Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Marshfield MO)

Architectural Components Group, Inc. (ACGI), a subsidiary of Armstrong World Industries, Inc. (AWI), is one of twelve AWI plants in North America. Our Marshfield plant in south western Missouri is conveniently located within 3 hours to large cities such as Tulsa, Kansas City, and St. Louis as well as within 30 minutes to the smaller city of Springfield. However, it's rural attributes serve to also attract outdoorsmen and nature enthusiasts.  Eight large lakes are within an hour's drive, two smaller lakes are within 30 minutes. All offer an array of outdoor opportunities including fishing, boating, skiing, and sailing. Hiking, biking, wildlife areas, streams, and other river opportunities are within a short drive including the Niangua and Compton Hollow Conservation Areas just outside of Marshfield's city limits.

ACGI, a subsidiary of Armstrong World Industries, is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!