eCommerce Merchandising Assistant (Kanopi) Job

​Primary location: Remote, Remote 
Relocation offered: No 
Employment status: Full-Time 
Travel: <10% 
Non-compete: No 
Location: Work from home position located in Remote, Remote 

The estimated base salary range for this role is $47,000 to $65,000 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors (salary may be adjusted based on geographic location)

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 

Reporting to the Senior Product Manager, the eCommerce Merchandising Assistant will work closely with our eCommerce Merchandising Specialist to help our customers have a seamless shopping experience as we grow our business. The incumbent will support day-to-day site performance, merchandising, and operations to provide a seamless and optimized customer journey. This role requires a combination of analytical, strategic, and creative thinking and provides a great opportunity to learn and evolve in the eCommerce space.

What’s in it for you!

• Be a trusted partner to the business
• Many growth opportunities
• Working within a collabortive team environment

What you'll do

• Handles the day-to-day operations of eCommerce sites, including product merchandising, inventory monitoring, testing, routine maintenance, and more.
• Manages our rapidly expanding product catalog, ensuring accuracy, and consistency across all touchpoints.
• Adds new product SKUs to the website, tests, and checks for accuracy.
• Onboards new inventory locations and maintains/monitors inventory levels to ensure timely fulfillment of orders.
• Serves as the liaison between the eCommerce and Operations Teams, contributing to the continuous improvement of the order fulfillment process.
• Onboards new B2B products, price lists, and customers. Helps maintain and improve the overall B2B site experience.
• Merchandises the website. Categorizes and sorts products via collections and filters to effectively merchandise products on the site.
• Assists cross-functional teams with the management of third-party marketplace integrations, product bundles, upsells, promotions, exclusive offers, and special orders.
• Leverages website and customer experience analytics to find opportunities for site optimization/ improvement, including improving search results, site navigation, and overall customer experience.
• Collaborates with marketing and engineering team members to make sure that the eCommerce experience is supporting our strategic goals.
• Help build scalable processes to support our eCommerce business as we grow.

What will make you successful

• Understands merchandising of an eCommerce website.
• Experience managing B2B or B2C product catalogs.
• Detail oriented, analytical, proactive problem solver.
• Comfortable working in a rapidly changing “start-up” environment.
• Quick learner and possesses the ability to adapt to a high-performance work environment.
• Excellent oral and written communication skills.
• Demonstrated ability to communicate effectively with many different teams and individuals.
• Knowledge of analytics tools.
• Understanding of JSON format.

Qualifications 

• Bachelor’s Degree, associate degree, or technical school preferred. High school or GED equivalent required.
• 1+ years of relevant experience in an eCommerce merchandising role is preferred.
• Experience using Microsoft Office Suite, with expertise in Excel.
• Experience with Shopify or other eCommerce platforms preferred.

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

Armstrong is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!